Privacy Policy
We collect what we need to get Sloth to you and keep the experience working. We do not need your life story.
Information we collect
When you shop, contact us, join the Slow List, or otherwise interact with Sloth De-Energy, we may collect information you provide such as your name, email address, phone number, shipping and billing address, order details, and customer-service messages.
Payment card details are handled by our payment providers. We receive transaction and payment-status information needed to complete and support your order rather than storing full card numbers ourselves.
Information collected automatically
Like most ecommerce sites, we may receive device and usage information such as browser type, IP address, pages viewed, referring pages, approximate location, and cookie or similar identifiers. This helps the site function, remember preferences, understand performance, and reduce fraud.
How we use information
Process, fulfill, and support orders.
Provide shipping, account, and customer-service updates.
Operate, secure, troubleshoot, and improve the website.
Prevent fraud, abuse, and unauthorized transactions.
Send Sloth marketing when you subscribe, with an unsubscribe option in every marketing email.
Meet legal, tax, accounting, and compliance obligations.
Who we share it with
We share information with service providers that help us run the business — for example payment processing, ecommerce hosting, shipping and fulfillment, customer support, email delivery, analytics, fraud prevention, and professional advisers. They receive information needed to perform those services.
We may also disclose information when required by law, to protect rights or safety, or in connection with a merger, financing, acquisition, or sale of all or part of the business.
Cookies & analytics
Cookies and similar technologies can keep your cart working, remember settings, measure site performance, and help us understand which pages people actually use. Browser controls can limit cookies, although blocking essential cookies may make parts of the store stop working properly.
Your choices
You can unsubscribe from marketing using the link in our emails. Depending on where you live, privacy law may also give you rights to request access, correction, deletion, or a copy of certain personal information, or to object to or limit certain processing.
Send privacy requests to hello@slothdeenergy.com. We may need to verify your request before acting on it.
Retention & security
We keep personal information for as long as reasonably needed for the purposes described here, including order support, fraud prevention, accounting, tax, dispute resolution, and legal obligations. We use reasonable administrative, technical, and organizational safeguards, while recognizing that no online system is perfectly secure.
Children
Our website is intended for a general adult shopping audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the site.
Updates to this policy
We may update this policy as the store, services, or legal requirements change. The current version is posted here with its updated date.
Contact
Sloth De-Energy is operated by Sasquatch Labs Inc. Questions about privacy can be emailed to hello@slothdeenergy.com or mailed to Sasquatch Labs Inc., 2261 Market Street, #87984, San Francisco, CA 94114, United States.